Typical Job Descriptions

POSITION: Internal Communications Manager

USUAL RESPONSIBILITIES INCLUDE:

• Conducting internal research to understand the communication needs
  of the firm
• Assisting in planning the firm's strategic internal communications goals
• Managing internal communications initiatives to ensure the achievement of these goals
• Developing communication strategies and providing communication advice to support change management projects/strategic initiatives across the firm
• Internal speech writing for senior staff members as required
• Providing effective leadership and management to the Internal Communications team
• Publishing content for staff intranet, ensuring it is up to date and accurate and helps drive people to the Intranet
• Liaising with fee-earners and members of other teams to ensure consistent quality in all internal communications; and between all external and internal communications
• Fostering the open sharing of information, news, and wins and successes across the firm
• Supporting and reinforcing the firm's internal brand and values

COMMONLY ASKED FOR QUALIFICATIONS AND EXPERIENCE

Education:

• Tertiary qualifications in Communications, Journalism, Marketing or a related discipline

Experience/Skills:

• Excellent verbal and written communication skills
• Strong rapport building and relationship building skills
• Demonstrated success in designing and implementing internal communications strategies
• Well-developed consulting skills
• Demonstrated understanding of best practice internal communications principles
• Work experience in a corporate environment; knowledge of the professional services an advantage but not essential
• Knowledge and experience with technologies and the range of communication mediums
• The ability to learn new systems, processes and technologies quickly
• Self-starter - ability to generate ideas and work independently, as well as part of a number of different teams
• Ability to think strategically and ask the right questions; to understand ramifications, risks and benefits when making decisions
• Project planning experience
• Demonstrated ability to prioritise and to manage expectations effectively

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